Hot Tub Dealers - Nova Scotia - Beachcomber - Hydrotherapy - Spas

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frequently asked questions

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1. Can I use my Beachcomber Hot Tub Year Round?
YES. Canadian made Beachcomber Hot Tubs are built to withstand our Northern Climate. Unlike most hot tubs, the pump and motor have been moved outside the tub cavity, making it possible to insulate all four walls - like in your home. Every nook and cranny is filled with Icynene insulation, just like in an R2000 home to make Beachcomber's Protec Hot Tub the most energy efficient Hot Tub today.
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2. Can you install my Beachcomber Hot Tub? What do I need?
YES. You need need a level surface prepared. We recommend:
• Poured concrete
• Crusher dust base with patio stones
• Wooden Deck
You will also need to supply the electrical. All electrical must be performed by a qualified electrician. Beachcomber Hot Tubs use 40, 50 or 60 amp GFCI breaker that is mounted outside and should be ten to fifteen feet from your hot tub. It wires from your internal panel box to the GFCI then to the Spapac. Sound confusing? Not to worry. We can refer you to a qualified electrician.
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3. Why a Beachcomber Hot Tub? What makes it so different?
Beachcomber Hot Tubs are more comfortable, more energy efficient and safer than many of the other Hot Tubs on the market today. Remember the McBurney Hot Tub rule of thumb - "A Hot Tub that is cheap to buy is usually an expensive Hot Tub to own." Before we became an authorized Beachcomber dealer, we shopped for a Hot Tub ourselves. The decision to invest in a Beachcomber was easy when we considered that Beachcomber is a Canadian company, offers the Protec system, provides a customer care line, offers a guarantee over a warranty, dealer support and a full water care system. Beachcomber just makes sense.

Independent customer review - Beachcomber 720X | In dependant customer review Beachcomber 580

4. Is a Hot Tub's Horsepower Important? Is more better?
More horse power is not necessarily better. In fact, the Beachcomber team of engineers regularly work on reducing the HP - finding ways to do more with less. The real challenge to is get the most out of the available HP. When you lower HP AND use it more effectively, you use less energy and pay less to run your Hot Tub but you still get a wonderful massage. And that's what you really want isn't it?
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5. What does "Max Rated" mean?
Max rating means rating a motor's horsepower by its maximum peak output. It may sound like you are getting a more powerful motor, but its just not so. Beachcomber motors are rated at continuous operating conditions. A rating of 3 hp under normal conditions will provide more power than a pump max-rated at 7 hp. We give you more therapeutic jet action with less horsepower - you use less electricity and save money.
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6. Do more jets in a Hot Tub make it better quality?
No. As with horsepower, more is not necessarily better. Many manufacturers will drill as many jets as they think they need to sell the tub. The fact is, the more holes drilled in the surface, the weaker the hot tub wall and structure becomes. Every Beachcomber model is built with a lifetime structural guarantee. At the same time, we make sure you get to choose the type of jet and massage you need for customized jet massage choices. Our WaterPort system lets you select the massage insert that gives you the number of jets you want, the type of massage, and the intensity of spray you want with our total body massage. So you can have exactly the number of jets you want, but without all the holes.
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7. What other investments should I be prepared to make? Chemicals? Electricity?
You should expect to invest four to five hundred dollars annually on water care products depending on frequency of use. During the winter months, a Beachcomber Hot Tub can average about $15 to $20 per month.
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8. How do I clean my Hot Tub water?
Water quality and cleanliness are important aspects of caring for your hot tub. Beachcomber offers a complete line of water care products as well as clean and simple water care programs specifically designed to suit your needs and maximize your enjoyment. It is our commitment to enhance your relaxation by providing simple ways to maintain your water. We offer complimentary water tests in our store and our staff can assist you in creating your water care plan.
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9. Are built in pillows a good idea for a Hot Tub?
No. We do not recommend buying a hot tub with pillows molded right into the material. One of the biggest problems with this type of construction is that the permanent pillow absorbs odors from the bathers and the spa water. This is not only unpleasant but also very expensive to correct. As an alternative, Beachcomber has developed comfortable, contoured neck recesses without pillows that still gives the customer the option to add a portable pillow if needed.
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10. What do you mean by a Beachcomber guarantee vs the competitors limited warranty?
From Beachcomber founder and president Keith Scott - It makes me mad when my wife and I buy something and have a problem with it and the manufacturers say, "Oh, that's not covered in the limited warranty. Read the fine print." It seems to me that a limited warranty protects the manufacturer, not the customer. Buying a hot tub is a major purchase, but few people understand what can go wrong. I put a guarantee to protect the purchaser. I'm proud of the position that Beachcomber has taken in looking after their customers after they purchase a hot tub...I recommend that you make sure you get a guarantee like Beachcomber's when you buy a hot tub, not the industry's standard limited warranty.
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11. Do I need a circulating pump?
Beachcomber's hush pump keeps your hot tub silent, at the perfect temperature and fills with clear, fresh 100% filtered water for just pennies a day. The hush pump operates at a 63 amp draw.
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